Anastasia
10/10
Russia 🇷🇺
Pros: Magical place. Where you are enveloped in warmth, care, love. It's nice to be in such an atmosphere of warmth and comfort. Very clean, a lot of greenery! And what wonderful staff! Walter, who organized all my trips to the magical places of Kilimanjaro with trepidation and care. Mwajuma, a good girl, was with me on all my trips, protecting me like an angel! Nicholaus is my wonderful driver who was with me throughout the entire holiday. Very attentive, friendly. And please note that the car is very clean! The air conditioning is working, music is playing. Very nice! It was a very wonderful trip, the hotel team works specifically for the client! It's very nice and you really feel at home! I am very grateful to you and your work! These most wonderful 7 days will forever be in my heart! Prosperity to you! Hugs to everyone!
Robert
9/10
United Kingdom 🇬🇧
Home from Home - lovely.
Pros: The Manager, Mr Walter took great pride in looking after his hotel guests, as did his staff. Communication was excellent all the way through. The hotel is small and felt serene with much effort put into the ambience of the place. It had a nice bar, separate restaurant and green and landscaped areas. We had breakfast and dinner at the hotel, both freshly cooked to order. Some may find the menu limited, but for a 3 night stay it was fine for us. If you want a home from home to stay for a few days, this is the place for you.
Cons: A little outside Moshi so you need transport to see any of the local sights. The hotel can arrange this for you. We had a car with driver so it didn't affect us.
Melissa
9/10
Netherlands 🇳🇱
A new home away from home!
Pros: I received a very warm welcome at the hotel. Even though I arrived late, the staff was ready to greet me with a welcome drink. Mr. Walter, the host, was extremely helpful the next day in arranging practical things such as getting a SIM card and withdrawing cash. He also kindly took me to the market in Moshi and was always available to assist me throughout my stay. The breakfast was delicious, with fresh fruit, omelets, and chapati/pancakes. The hotel is also in a quiet location, within walking distance of KCMC.
Silke
10/10
Germany 🇩🇪
Amazing staff
Pros: Walter has been an amazing host. Helping us in arranging activities and day trips, as well as giving us a walking tour through Moshi and arranging bus tickets for our next destination. Very helpful and kind staff. It was a pleasure staying at Neneu Hotel. The food was great and freshly prepared for every meal. The hotel is calm and peaceful surrounded my green and nature.
Catherine
10/10
Netherlands 🇳🇱
We will come back
Pros: Great place to stay. Warm welcome, spacious rooms with good beds. Cosy atmosphere. Very quiet and nice gardens. Also good food for dinner and breakfast. Walking distance from KCMC
Fernando
10/10
Canada 🇨🇦
Great stay at the Lodge
Pros: Much-needed rest after 10,000 km on Africa’s dustiest roads. From the very first moment, the team at Neneu Lodge was incredibly helpful. My initial room was a bit noisy, but they changed it immediately and without hesitation. Breakfast was delicious and generous — don’t miss the amazing spiced tea. Dinner was fantastic as well, and if you feel like exploring, there are local restaurants and fruit shops within walking distance. Special thanks to Winni, who was simply excellent, and to Mr. Walter, who truly masters the art of hospitality. A great experience overall — highly recommended.
Cons: I fought with the hot shower a little bit here and there because it had difficulty working. Also the wifi is not the strongest, but honestly, who cares.
Shilpa
8/10
United Kingdom 🇬🇧
Great one night stay after Kilimanjaro hike
Pros: Decent room size, in leafy tranquil surroundings, helpful staff (Walter) that went out of their way to show us around Moshi markets in a Bajaj (Tuktuk). Good breakfast with fruits, omlette, and chapati. Water pressure is better when the pump is turned on. Not walking distance to Moshi town but Walter called us a Bajaj whenever you need to go.
Maria
9/10
Australia 🇦🇺
Walter (the host) is amazing! He’s very helpful and organised! Thank you for making our stay comfortable and helping us
Pros: The host, Walter, is extremely organised and on top of everything. He’s sent us a message a few days before our stay to check if we would need any transport to the accommodation or any requests. Upon our arrival he’s given us tips and helped us with our way around town. Great guy and thank you very much!!
Kaisa
10/10
Finland 🇫🇮
High recommendation
Pros: The staff was excellent, the lodge manager took very good care of us. Everything was well maintained and clean.
Imran
10/10
Canada 🇨🇦
Very happy to find this place. Well worth the price
Pros: Breakfast was served as if they were hosting a large party even though it was just me.